支付宝年账单(手机登录支付宝,查看账单的流程)
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手机登录支付宝,点击右下角我的—账单
注: 支付宝客户端显示最近12个月的交易信息,暂时不支持查看合并代付交易记录的详情页
进入账单后按月度显示交易记录,可以调整日期查看对应的交易记录,若想要查看月实时账单,可点击统计查看月实时账单。
以创建时间先后进行排序(不区分交易状态)
在账单页面点击筛选,跳转到搜索页面
支持输入关键词搜索,系统将订单名称中包含关键词的所有订单以账单列表样式展示
目前暂不支持金额、支付工具等作为关键词搜索账单
注: 筛选项中选择“花呗”直接跳转到花呗额度明细页面
进入账单后按月度显示交易记录,可以调整日期查看对应的交易记录,若想要查看月实时账单,可点击统计查看月实时账单。
温馨提示: 手机支付宝端账单在展示月账单入口的时,如果账户月交易超过2000笔(历史上月超过了也算), 就不展示月账单入口(具体以客户页面为准)。
点击月实时账单进入当月报表
转账、还款、提现等业务点击后展示具体进度
账单详情页面点击更多会显示支付宝交易号、商家交易号
注: 使用花呗支付的交易会显示查看花呗使用明细,点击跳转到花呗额度明细页面
用户前台查询订单号和外部商户订单号的方法
很多用户联系商户解决单边账、重复支付、退款问题需要支付宝订单号或商户订单号支付宝年账单,请引导用户直接在”账单详情页”查询即可。
线下外部商户
外部商户:账单详情-点击“创建时间”-查看订单号和商户订单号。
